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How do I update my details in IOB Learn?
How do I update my details in IOB Learn?

Updating details in IOB Learn

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Written by IOB
Updated over a week ago

To update your personal information, please follow the below steps.

  • Log in to IOB Learn

  • From the Quick Links on the left of the page, select "Update My Details"

  • Make changes or update details as required

  • Save your changes by selecting the Save button on the top right hand side.

Things to note:

  1. Changes to your first/last name, or date of birth have to be requested via email.

    • Please provide a photo ID showing the requested change, (or in the case of a name change, marriage certificate or deed poll will suffice) to [email protected].

  2. If you are unable to update your email address via IOB Learn, please email [email protected] with the requested change.

    • For GDPR security reasons, we are unable to accept email change requests over the phone.

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