Skip to main content

I am receiving an error when I try to log into IOB Learn, what can be done?

Logging into IOB Learn

IOB avatar
Written by IOB
Updated over 10 months ago

If you are getting an error message when trying to log in to IOB Learn, you may be using a link or a bookmark that is out of date, or there may be an issue with your connection.

-Please clear your browsing data (cookies and cache) and delete any saved bookmarks.

-Once cleared, try signing in from https://lms.iob.ie/my/

If you are still experiencing issues after trying the above, please contact [email protected] using the below template:

  1. Membership number and/or date of birth

  2. Any error message you received when trying to log in

  3. What device are you using? (Mobile/ laptop / desktop - include make and model if possible)

  4. What browser are you using? (Chrome/Edge etc)

  5. What OS system does you device use? (iOS/Android)

  6. What network are you connecting from? (Work network, Home Wifi, Mobile Network)

  7. Are you using a remote network / VPN?

  8. Cleared Cookies & Cache? (Yes/No)

Please provide a screenshot so that we can review in detail.

Did this answer your question?