If you are getting an error message when trying to log in to IOB Learn, you may be using a link or a bookmark that is out of date, or there may be an issue with your connection.

-Please clear your browsing data (cookies and cache) and delete any saved bookmarks.

-Once cleared, try signing in from<b> <a href="https://lms.iob.ie/my/" rel="nofollow noopener noreferrer" target="_blank">https://lms.iob.ie/my/</a></b>

If you are still experiencing issues after trying the above, please contact <a href="https://service.iob.ie/en/articles/6345370-i-am-receiving-an-error-when-i-try-to-log-into-iob-learn-what-can-be-done">info@iob.ie</a> using the below template:

Any error message you received when trying to log in

What device are you using? (Mobile/ laptop / desktop - include make and model if possible)

What browser are you using? (Chrome/Edge etc)

What OS system does you device use? (iOS/Android)

What network are you connecting from? (Work network, Home Wifi, Mobile Network)

1. Membership number and/or date of birth
2. Any error message you received when trying to log in
3. What device are you using? (Mobile/ laptop / desktop - include make and model if possible)
4. What browser are you using? (Chrome/Edge etc)
5. What OS system does you device use? (iOS/Android)
6. What network are you connecting from? (Work network, Home Wifi, Mobile Network)
7. Are you using a remote network / VPN?
8. Cleared Cookies &amp; Cache? (Yes/No)

Please provide a screenshot so that we can review in detail.

I am receiving an error when I try to log into IOB Learn, what can be done?

Find answers and get help from Intercom Support and Community Experts

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