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I logged a CPD code, but it hasn't recorded the hours- what do I do?
I logged a CPD code, but it hasn't recorded the hours- what do I do?

CPD hours not updating

IOB avatar
Written by IOB
Updated over a week ago

Normally, if you didn't receive any error messages when inputting the code, it means that the content of the event was out of scope for your designation.

this means that while the event was accredited, it was deemed not relevant to the designation you hold and the code won't work when you try to upload it.

The event should still be visible in the Hours Breakdown for you, just with 0 or undefined listed for the hours.

If you would like us to confirm the above, or double check any codes for you, please stay on the chat and an advisor will be more than happy to help.

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