Information on CPD, Recording Hours, Reinstatements, Transfers and general CPD Queries
What modules do I need to have completed to get my APA?
EFA- European Financial Advisor
Reinstatement forms
How do I remove a CPD hour from my log?
I didn't submit my annual return, what's next?
How do I submit my Annual CPD Return?
What is the CPD Annual Update Manual?
I logged a CPD code, but it hasn't recorded the hours- what do I do?
How do I transfer from LIA to IOB?
I've applied for a designation, how long does it take to process?
I attended an IOB event, when will my CPD hours be updated?
When will the invite for designation be sent?
I haven't completed my hours, should I still submit an Annual CPD Return?
Designation Certificate for APA & QFA
I require a Pro Rata form, where can I find it?
What is the Annual Return?
What date do I have to complete my CPD hours?
What is the code for the Annual Update Manual?
Where can I find the Annual Update Manual?
How do I record a CPD event?
What is a CPD designation fee?
When is the Annual Update Manual released?
I've been chosen for CPD Audit. What is an Audit?
Why have I been selected for Audit again?
I have General Insurance exams, can this be added to my IOB CPD log?
What is a category requirement?
My hours required are showing as 0, why can't I make an Annual Return?
I forgot to apply for my designation. How long do I have to apply?
Audit - I don't have attendance sheets what can I do?
I'm QFA'd and it says my CPD membership is expired, why?
CPD hours - Can I check the previous year's CPD hours?
eCPD - Are there enough modules to complete my CPD hours?
Pro-Rata - I'm on a career break, can I apply?
Pro-Rata - I'm on long-term sick leave, how can I apply?
Pro-rata - I'm on Maternity leave, how can I apply?
Annual Return - When will it open?
eCPD - what is Specialist Content?
I input the wrong CPD code, how can I delete this?
What does CPD mean?
Why do I need to do CPD?
Can my Designation/CPD fee be waived?
I have Compliance Institute designation, where can I record these hours?
I'm a new QFA/APA designate this year, do I need to complete CPD or submit an Annual Return?
I completed some of the content on IOB Learn but did not receive CPD hours, why is this the case?
How can I check that the content I am completing on IOB Learn is accredited for CPD hours and relevant to my designation?
What does the designation/CPD fee cover?
How many hours do I need to complete by the 31st of December?
What happens if I have a shortfall in hours?
How do I get my Designation reinstated?
I have a shortfall on my CPD hours, what happens next?
What happens if my full CPD hours are not completed?
Can I transfer to LIA?
Annual Return - I've two designations do I need to make an Annual Return for both?
Reinstatement - my designation has lapsed, what are my options?
Has my yearly CPD hours requirement been met?
I have attended an IOB event and my hours have not been updated to reflect that. Why is that?
How do I get a reduction in my CPD Hours?
I have been out sick or on maternity leave for a period of time, how do I get a reduction in my CPD Hours?
How do I access eCPD modules?
What are my required CPD hours for my designation?
How do I access my CPD in IOB Learn?
eCPD- Module would not play on my device, what should I do?
eCPD- I have completed a module but the hours have not been recorded automatically
Find a CPD code (non IOB)
Reinstatement Requirements