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Information on IOB exams (online, TestReach and Proctorio)
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Exam Results
I wish to defer my exam, what do I do?
How do I access my results?
Due to illness/unforeseen circumstances would it be possible to get an extension on my assignment?
When are the results due to be released?
Is it possible to sit my exam at an exam venue?
What are the minimum device requirements to take my exam with Proctorio?
How do I install the Proctorio extension?
Once I install Proctorio, is it always on?
Do I lose exam time during the pre-check process of my Proctorio exam?
How will I access my exam paper for my Proctorio exam?
Does Proctorio have access to my web history?
Has the format of the written paper changed for my Proctorio?
Who do I contact if I’m having a problem on the day of my Proctorio exam?
When does Proctorio start and stop recording?
Who is watching me when I am using Proctorio?
Does Proctorio use face recognition?
Is Proctorio Spyware?
I wear glasses and the webcam isn’t picking up my image?
I don’t want my exam administrator to see my room? What should I do?
What happens if I move to check the time during my Proctorio exam?
I'm unable to download the TestReach application
My camera is not working on the TestReach software, what should I do?
Is it ok to use my work laptop for my TestReach exam?
Can I use a tablet or Chromebook for my TestReach exam?
I will not be able to sit my exam as I am unwell, what can I do?
What browsers can I use for my exam?
Who do I contact if I’m having a problem on the day of my exam?
How do I find out more about how the online exam will work?
I don't have access to a Webcam/why do I need a webcam for my online exam?
How will the invigilator verify my identity?
When using TestReach, how will the invigilator know I'm not cheating in my online exam?
Will I be able to take a bathroom break during the online exam?
I need a reader - how will this work?
What happens if I skip questions and forget to click "E". Will that be corrected as a zero?
Can we be scheduled for two exams in one day?
If I experience technical issues on the day can I resit the exam at no cost?
How will appendices normally at end of the exam paper with essential tables be shown on the exam?
Will I be able to write rough work as normally need to work out calculations on MCQ on exam paper?
While doing my exam, can I change the answer I had previously picked? (MCQ)
I don’t want to take an online exam, what are my options?
How to book my TestReach exam?
T3 2024 Exam Results
QFA/APA Exams January 2025